Tenant Information

The Aberdeenshire Housing Partnership (AHP) provides the following tenant information.

	Repairs Survey 2010 We know that the repairs service is one of the most important services we provide to tenants and we want to know more about what you think of the services we provide.
	Housing Advice Service Housing Advice Service - If you are from an ethnic minority community or have recently moved here from another country and looking for information and advice about housing in Aberdeen and Aberdeenshire Contact the Ethnic Minorities Housing Worker LOUISE 01224 628426 or 07982 823594 www.tenantsfirst.com lwreathall@tenantsfirst.com
	Housing Advice Service for Ethnic Minority Communities Housing Advice Service If you are: ? from an ethnic minority community or have recently moved here from another country and ? looking for information and advice about housing in Aberdeen and Aberdeenshire Contact the: Ethnic Minorities Housing Worker ? LOUISE 01224 628426 or 07982 823594 www.tenantsfirst.com lwreathall@tenantsfirst.com
	Updated Tenants' Handbook The latest edition of our Tenants' Handbook is now available and should be used from now on. You can download the handbook from the next page.
	Tenant Participation As a tenant of Aberdeenshire Housing Partnership your comments are very important to us. You are also entitled to apply to become a Board member of AHP. Please contact AHP if you require any information regarding joining the "AHP Tenants Association" or e-mail AHPTenantsAssociation@a-h-p.org.uk
	Anti Social Behaviour As a tenant of Aberdeenshire Housing Partnership you signed a tenancy agreement containing your conditions of tenancy. These conditions are intended to allow all residents peaceful enjoyment of their home.
	House Exchange Help Need to Move? A mutual Exchange may be the answer: see if HouseExchange.org.uk can help you.
	How to Apply for Housing We currently have over 700 homes throughout Aberdeenshire: 300 homes transferred from Aberdeenshire Council and over 300 homes newly built. All our tenants have Scottish Secure Tenancies, the standard tenancy required by law for all Housing Associations and local authorities throughout Scotland.
	How To Pay Your Rent You can pay your rent in various ways like direct debit, cheque, at the Post Office, debit/credit card, at Paypoint/Payzone outlets, in person at the AHP office in Kemnay and on the internet. More information can be found on the main page.
	How To Report A Repair This information provides details of how you can report a repair and how long it typically takes to complete the repair.
	Insurance Information SFHA (Scottish Federation of Housing Associations) and Diamond Insurance offer content insurance to tenants of Housing Associations.
	Is cancer affecting you or someone you care for? Macmillan Cancer support have professionally trained staff who can provide a service for people affected by cancer who are living in the Grampian area.
	Trampolines In recent years we have seen an increase in the number of tenants purchasing large trampolines. AHP have no objection to the use of trampolines, as long as they are not causing a nuisance to other residents and being used in a safe manner.

If you have any questions that are not answered here please Contact Us or use our Enquiry Form.