|
As a tenant of Aberdeenshire Housing Partnership your comments are very important to us. You are also entitled to apply to become a Board member of AHP.
There are a variety of ways that you can participate in the running of the organisation, and if you are interested you should either Contact Us (telephone or e-mail) or via our on-line Enquiries form.
- Be a Board member
- Receive consultation documents on new policies
- Participate in Tenant events - held annually in different venues in Aberdeenshire
- Take part in telephone interviews on the service levels that AHP provide
Aims and Objectives
Aberdeenshire Housing Partnership constantly strives to improve and develop its services and we see tenant participation as an essential tool in helping the organisation to become more efficient, accountable and responsive to changing needs.
Effective participation can lead to better and more responsive management and this will help inform decisions about improving service delivery and providing value for money.
Our objectives for successful tenant participation are to ensure that:
- Our tenants recognise us as an approachable and listening landlord
- As a natural part of our service we ensure equal access and fair delivery of services to all sectors of our communities including young people and families, older tenants, those with disabilities or illness and those with different cultural, language and communication requirements
- We provide better housing management through improved service delivery and value for money
- We support opportunities for tenants, Board members and staff to develop new knowledge and skills
- We develop effective communication between staff, Board members and all tenants
- Board members, staff and tenants become more aware of each others perspectives and organisational and financial limitations
- Better links are created between us and the communities we serve
- Formal tenant organisations such as the Tenants Panel feel valued and supported in their work
- Tenants have access to developing the skills and confidence they seek to influence decisions
- There is a culture of mutual respect and understanding between all those involved in participation
- Tenants' satisfaction with their homes and neighbourhood is enhanced
- Board, management and staff have increased motivation in delivering and developing services which meet tenant and community aspirations
Also see our other
Tenant Information
|
